Credit Suisse needed a global solution, spanning across geographies and groups, for all their virtual and hybrid events to connect financial experts with their international clients. This involved numerous events with a global reach. Most importantly, the solution should incorporate all Credit Suisse’s stringent security requirements and time zones to integrate day long events that spanned all the different continents.

expertshare provided Credit Suisse with an on-premise solution on their highly secured and FINMA approved platform for all their virtual and hybrid events across geographies and groups.

Using the agile methodology and working within tight deadlines, the expertshare team aligned with the Credit Suisse team to create new custom features; to build and train a Global Support Team; and to implement a Global roll-out. Our Customer Success team worked diligently to ensure each of the events met and exceeded expectations. The key to ensuring quick problem resolution was setting up our support chat that monitor throughout the whole duration of the event.

So far, Credit Suisse have mapped 150,000 users in 250 events in 47 countries with 3,500 community messages.  The events ran smoothly and without complications. They were all presented under Credit Suisse’s individual design. The client was happy with the results as their events were all successful, proving that regardless of how ambitious an idea is, expertshare will deliver.